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Reimagining Accessibility: Key Insights

Accessibility in the workplace is more than a legal requirement; it’s a pathway to a more inclusive, equitable, and productive environment for everyone. This idea was at the heart of the shared keynote address at the “Crafting Accessibility Confidence” Gathering held in Unama’ki/Cape Breton Island on June 12, 2024. The event featured three distinguished speakers: Erika Shea, CEO of New Dawn; Tammy Bernasky, Assistant Professor at Cape Breton University; and Terri-Lynn Almeda, Director of Programs and Services at the Accessibility Directorate. Each brought unique perspectives on reimagining accessibility for employers.

In this blog, we explore the transformative insights shared by these leaders, focusing on changing perceptions of disability, the importance of inclusive policies, the role of human connection, and practical tips for employers.

Changing Perceptions of Disability

Tammy Bernasky emphasized the critical need to shift perceptions around disability in the workplace. Drawing from her extensive research, Bernasky highlighted the persistent stigma that people with disabilities face, such as being seen as less productive or a liability. These misconceptions hinder the employment prospects of many individuals. Bernasky stressed that most people will need some form of accommodation in their careers, whether due to family, health, or other reasons. Employers must recognize that accommodating employees does not detract from their productivity but rather supports a diverse and dynamic workforce.

The Importance of Inclusive Policies

Erika Shea provided a candid account of New Dawn’s journey towards becoming a more accessible employer. Acknowledging the organization’s past shortcomings, Shea underscored the importance of embedding accessibility into the organizational DNA through consistent policy changes. She shared that meaningful transformation starts with small, deliberate steps, such as revising HR policies to reflect the unique needs of employees. For instance, New Dawn adopted a reduced-hour work week to better balance work and personal life, which resulted in increased productivity and morale. This approach illustrates how policies can be tailored to support an inclusive work environment.

The Role of Human Connection

Terri-Lynn Almeda shared her personal and professional experiences, highlighting the power of human connection in fostering an inclusive workplace. Almeda emphasized that creating an accessible environment is not just about physical accommodations but also about understanding and responding to the individual needs of employees. She described how regular check-ins and open dialogues help build trust and allow employees to share their needs without fear of stigma. This human-centric approach ensures that everyone feels valued and supported, enhancing overall engagement and productivity.

Practical Tips for Employers

Based on the insights shared by the keynote speakers, here are some practical tips for employers to foster a more inclusive and accessible workplace:

  1. Promote Positive Perceptions: Actively challenge and change negative stereotypes about disability. Encourage an organizational culture that values diversity and recognizes the strengths that individuals with disabilities bring to the workplace.   
  1. Implement Inclusive Policies: Start small but be consistent. Review and revise policies to ensure they accommodate the diverse needs of your workforce. Consider flexible working hours, remote work options, and clear, accessible job postings.   
  1. Foster Open Communication: Regularly check in with employees to understand their needs and concerns. Create a safe space where employees feel comfortable discussing their disabilities and requesting accommodations.
  1. Encourage Representation: Ensure that people with disabilities are represented at all levels of the organization, from entry-level positions to senior management. This representation helps to normalize disability and demonstrates a genuine commitment to inclusion.

By embracing these strategies, employers can create workplaces where everyone has the opportunity to thrive. The insights from the “Reimagining Accessibility” panel at the “Crafting Accessibility Confidence” Gathering provide a powerful roadmap for transforming workplace culture to be more inclusive and supportive for all.

Four people are sitting in the front of a room in blue chairs. Two people are holding microphones. There is a big screen behind them that reads "Reimagining Accessibility". There are mobility devices between the chairs as well.

Image Description: Nicole Cammaert, Tammy Bernasky, Erika Shea, and Terri Lynn Almeda sit in four blue chairs in front of the room. There is a screen behind them that reads “Reimagining Accessibility”.